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FAQ'S

1. What is IndusInd Online Savings account
IndusInd Online Savings Account (IOSA) is the latest offering by IndusInd bank wherein customers can open IndusInd Savings account in minutes from the comfort of their home. This is an Aadhar eKYC based account which can be opened without any physical documentation. The account can also be funded online as part of the process and subsequently accessed through the Indus Mobile App
2. Who is eligible to open this account?
All resident Indian customers more than 18 years of age are eligible to open IndusInd Online Savings Account. This account is available only for customers who do not have an existing IndusInd Savings or Current account.
3. What are the documents required for opening the account?
All you require is your Aadhaar Number and PAN. You should be carrying your registered mobile number linked with Aadhaar while opening this account.
4. What are the features of this account?

Following are the features of IndusInd Online Savings Account

  • Up to 5% rate of interest
  • Options to make your account a Zero Balance Account
  • Instant Account Opening based on Aadhaar and PAN
  • Personlized Account Number – Account Number of your choice
  • Personalized Debit Card – Choose the image you love as the backdrop of the Debit Card
  • Setup your Mobile banking and UPI credentials along with account opening
  • Fingerprint Banking
  • Withdraw cash in the denomination of your choice at any of our ATM
  • Access to the unique All-In One store on IndusMobile where you can get multiple discounts on food, cabs and bills
  • Industry first WhatsApp Banking services
5. What are the different options to make my IndusInd Online Savings Account a zero balance savings account?

Get a free zero balance account basis one of the following:

  • Opting for a Premium Debit Card

Buy a Platinum Plus Debit card worth Rs 1200 plus GST at the time of account opening

  • Initial Funding with Titanium Debit Card
6. Do I need to mandatorily fund my account on the day of account opening to enjoy a zero balance account?
Yes, you need to mandatorily fund your account as per the variant requirement to enjoy zero balance account.
7. I do not want a zero balance account. What is the minimum balance amount variant available
A minimum balance account with average monthly balance requirement of Rs 20,000 can also be opened online. This variant comes with a Titanium Plus Debit card @ Rs 249 + GST
8. What are the benefits of IndusInd Savings account?
  • Get account number of your choice
  • Fingerprint banking on Indus Mobile
  • Free IMPS/NEFT/RTGS transactions on Online Channels
  • Balance and Transaction Alerts on Whatsapp
  • Discount on Locker
  • Sweep FD Facility
  • Access to Tapzo All In One Store for Cab Booking, Food Ordering etc. on Indus Mobile
  • Free Cash Withdrawal & Free Cash Deposit up to Rs 2 Lacs
9. What are the features of Platinum Plus Debit card?
  • Up to 12 Free Movie Tickets/year on BookMyShow. Buy One Get One Offer. Save Rs 3000/year
  • 6X Rewards and Reward Points on Activating POS, Net Banking and Mobile Banking. Save Rs 2500/year
  • Save Up to Rs 250/month on Fuel Surcharge Waiver. Save Rs 3000/year
  • ATM Limit of Rs 125000/day and POS Limit of Rs 250000/day
10. What are the features of Titanium Debit Card?
  • 1 reward point for every Rs 400 spend. Save Rs 500/year
  • Save Up to Rs 125/month on Fuel Surcharge Waiver. Save Rs 1500/year
  • ATM Limit of Rs 50000/day and POS Limit of Rs 100000/day
11. What are the features of Titanium Plus Debit Card?
  • Up to 4 Free Movie Tickets/year on BookMyShow. Buy One Get One Offer. Save Rs 1000/year
  • 6X Rewards and Reward Points on Activating POS, Net Banking and Mobile Banking. Save Rs 1000/year
  • Save Up to Rs 125/month on Fuel Surcharge Waiver. Save Rs 1500/year
  • ATM Limit of Rs 125000/day and POS Limit of Rs 250000/day
12. What can I do once this this account has been opened?

You can setup your mobile banking as soon as your account is opened. Once you receive your debit card you can also do ATM withdrawals. If you have opted for a Platinum Plus Debit Card, you can also start enjoying Buy One Get One Offer on BookMyShow.com on movie tickets.

13. How much money can I deposit into this account?

The total balance in this account cannot be more than Rs 1 Lacs at any point in time and the aggregate credits cannot be more than 2 Lacs till face to face KYC is completed. Once KYC is completed there are no restrictions on the account.

14. How can I convert my account into a Full KYC account?

You can convert this IndusInd Online Savings Account into a Full KYC account by visiting any branch and doing physical face to face KYC verification.

15. Can I upgrade my account to any higher IndusInd Savings account variant?

Yes, at the time of face to face KYC verification, you can also opt to upgrade your account to any of the higher IndusInd Savings account variant by agreeing to fulfil the balance requirement and initial funding requirements.

16. How can I fund my IndusInd Online Savings Account?

You can fund this account using any of the following:

  1. While account opening itself you can fund the account using payment gateway
  2. Post account opening you can fund the account from your account at any other banks using NEFT/IMPS/UPI using your Account number +IFSC code or the UPI Id.
17. What documents do I need to carry to the branch to convert my account to Full KYC?

You need to carry any valid proof of identity, proof of permanent and correspondence address to a branch to complete your face to face KYC verification.

18. Will I get a cheque book with IndusInd Online Savings Account?

No, this account type doesn’t come with a cheque book. To apply for an IndusInd Bank cheque, you are required to complete face to face KYC verification process.

19. Can I make deposit/withdrawl transactions at any IndusInd branch with IndusInd Online Savings Account?

No, any kind of transactions at IndusInd Branch are not possible with this account. To enable branch transactions, you are required to complete face to face KYC verification process.

20. Can I open a Fixed Deposit/Recurring Deposit with IndusInd Online Savings Account?

Yes, a FD/RD can be opened but only after completion of Face to Face KYC verification process.

21. What will happen if I don’t complete Face to Face KYC verification within one year of account opening?

If you are unable to complete the Face to Face KYC verification within one year of account opening, your account will become inoperative as per RBI regulations, till the time Face to Face KYC verification is not done.